Booking Conditions : Please contact us by telephone or e-mail or book online. Bookings will be confirmed once a non-refundable 40% deposit (min. £70) is taken by debit card. Please note that last minute one night bookings (when available) will be charged in full at time of booking.
Cancellation Policy for bookings made from 6th July 2020 for this season only :
If the booking is cancelled more than 7 days before arrival then a charge equal to 40% of the stay will be made, unless you or ourselves are placed in a lockdown area, in which case the deposit will be transferrable to a future date.
If the booking is cancelled 7 days or less before arrival, then full payment is due.
In the event of a no show or booking reduction (after arrival date) the full cost of the booking amount will be made.
Normal check-in time is from 4pm-6pm on day of arrival (please give at least 48 hours notice if you plan to arrive after 6.00pm but please note our latest check-in time is 9.00pm). Check-out time on day of departure is by 10.00am.
**Please note that your balance payment will be taken on day of arrival using the same card used for the deposit payment. If you prefer to pay by a different method, please advise prior to arrival day**
The Guest House is totally non smoking and unfortunately unsuitable for pets (including them being left in a vehicle in the car park)
Unfortunately we do not accept wedding guests during High Season
If we should need to cancel the booking we will refund in full all monies paid to us by you. Responsibility and financial liability of Smugglers Rock shall be limited to the return of monies received in the event of accommodation booked. We will endeavour to give as much notice as possible in the unlikely event that we should need to cancel your booking.
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